How to be a better communicator

NOTE: Our Effective Communication Skills course has just been upgraded, with new videos and End of Module tests so you can monitor your progress. Still priced at Udemy’s lowest tier so you’re not paying a premium for top training!

Do you feel that people sometimes don’t get your message?
Don’t you agree that better communication will improve everyone’s lives?

Whether you are having problems with communication, or just want to improve your understanding of how things fit together, you’ll pick up a host of tips, tricks and techniques for improving your life – whether in business or at home.

With every ZandaX business and personal development course, you get a workbook with an Action Plan (downloadable from the short “General Introduction” module at the start of each course). These are a great addition because they enable you to revisit and review your progress in a structured framework that is proven to work.

Our business and soft skills presenters have been chosen for their clarity and professionalism in getting the message across. You’ll be engaged as well as educated!

And we don’t woffle! Do you want to sit through hours of over-explaining before you get the knowledge you need? We doubt it! So we make sure that everything is covered in easy-to-follow video lessons, and we get to the point so you make the best use of your time.

The course teaches you:

  • How Communication Works – do you influence or persuade?
  • Face to Face Communication – how to improve your technique
  • Telephone Conversation – how to use it to its full advantage
  • Written Communication – how to be more effective
  • Questioning and Listening Skills – use Active Listening to get real results
  • How to be an Effective Communicator – look at yourself and change your approach
  • Overcoming Communication Problems – dealing with conflict, opposition and barriers
  • Getting Better Outcomes – using Best Practice to get what you need

Each lecture is self-contained, so you don’t need to sit through them all: once you’re at a comfortable level, you’ll be able to use this as your reference library, where you can select what you want to view.

The course is aimed at anyone who wants a focused, practical guide to a skill that’s central to success and happiness in all our lives.

Upon completion (and with a little practice…) you will be able to give and receive communications in a way that improves the clarity and effectiveness of the way you deal with people.

We’ll say it again: don’t forget the course workbook and Action Plan – downloadable with the first “General Introduction” module at the start of each course – which uses in-course summaries and assessments with post-course reviews to really help you to develop your skills. And don’t forget to revisit and review the course as often as you want!

So this course is genuinely much more than just a talk-through video. We don’t think you’ll find better value, so why not enrol with us now?

The first known use of communicator was in 1550

Thesaurus Entries Near communicator

Cite this Entry

“Communicator.” Thesaurus, Merriam-Webster, Accessed 27 Dec. 2021.

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How to be a better communicator

How is it possible that 2021 is coming to an end? I’m sure many of you feel like I do, trapped in a not-so-funny version of “Groundhog Day,” with a new coronavirus variant posing the same challenges we faced this time last year. Now, though, we have more tools at our disposal to keep ourselves and our loved ones safe while checking the spread of the disease.

I know vaccine mandates are not popular with all of our members and I’ve gone on record multiple times saying that it’s my job as union president to protect every members’ rights. And we will continue to do that. As of Dec. 10, the PEF Legal Department was representing 202 members in the state healthcare workforce who are subject to a vaccination mandate and 23 more who have chosen not to comply with their agencies’ vaccinate-or-test mandate. At the same time, according to the survey we conducted in October, more than 80 percent of PEF members who responded said they are vaccinated. I would encourage everyone who can safely do so to get a booster when you are eligible. In addition, New York has reinstituted an indoor mask mandate. We know masking helps limit COVID exposure and transmission. It is a key part of the mitigation strategy we can all recite by now: Vaccinate, mask, ventilate, wash (hands), disinfect and socially distance. If you have any concerns about your workplace not abiding by that strategy, please speak to your council leader or steward to make sure your concerns are addressed through your local Health and Safety or Labor-Management committees. If you have additional questions, you may always contact [email protected]

On that note, I recently sent a letter to Gov. Kathy Hochul pressing her to back off demands that state employees return with greater frequency to the office next year. It simply doesn’t make sense given the increasing COVID positivity rates we’re seeing statewide. PEF is pushing for sensible telecommuting plans to meet the needs of the New Yorkers we serve and the safety of our members. Please check with your Labor-Management team for an update on telecommuting at your workplace.

The PEF Executive Board wrapped up its year last week with its final quarterly meeting in Albany. It was great to see so many new faces following the special elections held in October. I was proud to administer the oath of office to 27 new board members. I and Secretary-Treasurer Joe Donahue reported out on a variety of union initiatives, which you can read about in this issue. If you don’t know your E-Board representative or if you have a new one, please get to know him or her and talk to them about what’s on your mind. We are always stressing the collective power of unionism, but it only works if we communicate with one another and choose to advocate for the things we are passionate about.

Another story worth pointing out in this combined December/January issue: The value of our union is evident in this decision by the Public Employee Relations Board, which ruled that OCFS managers were out of line in 2018 when they disciplined PEF member Daniel Manning – a steward at the time and now a PEF field representative – for speaking out about the way a fellow member was treated when injured on the job. Daniel was just doing on a local scale what this union does statewide – looking out for its members.

As 2021 gives way to 2022, I hope that everyone takes a moment to reflect on everything we’ve overcome this year. There will be challenges in the year ahead, and we will confront them the only way we know how – together. From my family to yours, please have a safe and happy holiday season.

Wayne Spence
PEF President

How to be a better communicatorWAYNE SPENCE