How to completely erase data to avoid privacy leak on your iphone

How to completely erase data to avoid privacy leak on your iphoneSource: iMore

Whether you want to re-install your iPhone or iPad as new or you want to sell or give it away to someone else entirely, you first need to make sure you’ve wiped it clean and erase the iPhone and iPad of all of your data, including your photos, messages, and files. It only takes a few steps and a few minutes, and it makes sure you’re data is protected.

How to back up your iPhone or iPad before wiping it

Before you do anything else, make sure you have an up-to-date backup of your iPhone. iCloud automatically creates a backup overnight, as long as you’re plugged in and on Wi-Fi, but a manual backup will make sure you’re absolutely up to date. This way, you still keep your data somewhere before you erase your iPhone or iPad.

  1. Make sure your iPhone or iPad is connected to Wi-Fi. (If you’re low on power, plug-in the device as well.)
  2. Launch Settings from the Home screen.
  3. Tap on the Apple ID banner at the top.

Tap iCloud.

How to completely erase data to avoid privacy leak on your iphoneSource: iMore

Choose Back Up Now .

How to completely erase data to avoid privacy leak on your iphoneSource: iMore

Wait for your iPhone backup to complete before moving forward. Another option would be backing up your iPhone or iPad with a computer.

How to erase all data from your iPhone or iPad

As long as you use a passcode, iOS devices are hardware encrypted. That means making your data inaccessible is as simple as throwing away the encryption key. iOS will still erase your iPhone or iPad, however, and return you to the setup process so that you have a clean device to start over with or sell.

  1. Launch the Settings app from the Home screen of your iPhone or iPad.
  2. Now tap on General.

Scroll to the bottom and tap Reset.

How to completely erase data to avoid privacy leak on your iphoneSource: iMore

Enter your Apple ID password to turn off Activate Lock and remove the device from Find my iPhone.

How to completely erase data to avoid privacy leak on your iphoneSource: iMore

Once the wiping process is complete, you can set up as a new device, restore from a different backup, or give or sell your device to someone else without worries.

Buying something new?

It’s iPhone buying season. When the time comes to make a purchase, consider our list of the best iPhones of the year. Happy shopping!

If you plan to sell, give away or trade your current iPhone and buy a new iPhone 11 Pro, you probably know that you’ll need to erase your iPhone data before a buyer can use it free and clear. Prepping an iPhone for resale used to be almost as easy as restoring it to factory settings. But does a factory reset really erase all your data permanently? Of course not! Some professional iPhone data recovery in market can recover data from iPhone after factory reset, so, t is very important to erase all data and settings from iPhone, iPad or iPod before selling it out to a stranger. So you need to use a professional iPhone Data Eraser to completely erase iPhone device, and make the erased data is 100% unrecoverable with any data recovery tool, only after that, it’s really prevent your privacy from being stolen or peeped.

CONTENTS

Method 1: Factory Reset and Sign Out iCloud ID before Selling your iPhone

The general method to erase all iPhone data and settings is a factory reset, to erase your iPhone, iPad, or iPod Touch through reset to factory settings, please follow the below steps:

Part 1. Sign out of iCloud and the iTunes & App Store

To sign out of iCloud, you just need to sign out the Apple ID on iPhone. When you sign out of iCloud, you can’t access or use some Apple services on your iPhone device.

If you’re using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
If you’re using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.

Part 2. Perform Factory Reset on iPhone

Step 1. Unlock your iPhone and tap the Settings app
Step 2. Tap General, scroll all the way to the bottom and tap on Reset
Step 3. Then tap “Erase All content and Settings“.
Step 4. Tap on “Erase iPhone” again to confirm, you need to enter your passcode, and enter your Apple ID password to turn off Activate lock and disabled “Find my iPhone”(if enabled before).

Once reset your iPhone and erase all contents and settings completed, you might think that setup as a new device, restore from a different backup, or sell your device to someone else without worries.

The truth is that all data doesn’t really be erased on iPhone after performing Factory resets, you can try to use a iPhone data recovery to recover them back easily. However, how to erase iPhone data completely and permanently? In order to ensure your information is safe after selling, give away, or trade in your iPhone, let’s teach you how to completely erase iPhone data to avoid privacy leak with UkeySoft iPhone Data Eraser.

Method 2: How to Completely Erase iPhone Data before Selling

We all know that simple deletion or “Reset” cannot promise the data be deleted permanently. Make sure the deleted is 100% unrecoverable, you need to erase all iPhone data with a professional iOS Data Eraser.

UkeySoft FoneEraser is a professional iPhone/iPad/iPod Data Eraser, it allows you to completely erase all data and settings from iPhone and make them unrecoverable. After erasing your iPhone completed, you may find the erased data cannot be recovered with any data recovery software. What’s more, this iPhone Data Eraser not only can help you erase all existing data, but also enables you completely erase the previously deleted files from iOS devices, which promise you 100% safely selling your iPhone to others.

UkeySoft FoneEraser Key Features:

  • Erase all content and settings on iDevice with 1-click.
  • Selectively view and erase your private data.
  • Backup photos and videos to Mac and you can choose to delete them selectively.
  • Backup and delete large files, saving up to 80% photo space.
  • Erase junk files and temporary files from iPhone/iPad.
  • Wiped data is 100% unrecoverable.

Guide: Completely Erase iPhone with UkeySoft iPhone Data Eraser

Step 1. Download, Install and Launch UkeySoft FoneEraser on Computer
Firstly, please download, install and run the iPhone Data Eraser on your Mac computer, after launching the software on computer, then connect your iPhone to computer with USB cable, tap “Allow” access on your iPhone, the software will detects your iPhone device and display your device information: iPhone model, Total storage space, Used storage space and Free storage space.

Step 2. Switch to “Erase All Data” mode
Go to “Erase All Data” tab and click on “Erase” button.

Step 3. Start Erasing iPhone Data
The software start erasing all data and settings on iPhone, please keep connecting your iPhone device with the computer. During erasing process, you may see the iPhone will restart.

Step 4. All Data and Settings has been Erased
All your iPhone data have be completely erased , you will see the below tips “Select files have been erased”, then please setup your iPhone to access it, you may find your iPhone device looks like as a new one, and the erased data is 100% unrecoverable.

Now, you will not need to worry about your privacy from been stolen or peeped even if you resell your iPhone.

Download UkeySoft FoneEraser and start to wipe iPhone data completely.

Apart from completely erasing all your iPhone data, the UkeySoft iOS Data Eraser also helps you selectively erase your iPhone data, including messages, contacts, call history, photos, videos, browsing history, cookies, etc. If you forgot Apple ID and looking for a way to remove Apple ID from any iPhone/iPad without password, you can use UkeySoft Unlocker to remove Apple ID without password.

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Home > Erase iPhone > How to Avoid WeChat Privacy Leakage on iPhone?

February 18, 2017 (Updated: September 10, 2020)

9765 views , 4 min read

There is no doubt that WeChat is a great app for iPhone users because of its ability to be used in video calling, messaging, and voice calling among other impressive features. But have you ever thought of your WeChat messages, videos and pictures falling into the wrong hands and probably being used against you?

In reality, this is what happens to some people and it is something we must avoid at all cost. This means that WeChat privacy issues exits on iPhone and we should work hard to protect it, else it becomes a problem that may become difficult to handle. This article looks at how we can protect our WeChat Privacy on iPhone.

  • Part 1: What are the Common WeChat Privacy Issues?
  • Part 2: How to Setup Security in WeChat on iPhone?
  • Part 3: Permanently Erase iPhone WeChat Private Data to Avoid WeChat Privacy Leak

Part 1: What are the Common WeChat Privacy Issues?

  • Message Interception and Retrieval by Third Parties: This is a privacy concern when it comes to WeChat. The reality is that even your deleted WeChat messages can be retrieved by a third party which can harm your privacy.
  • Photos Retrieval: The photos being sent around on WeChat may not be private even if they get deleted along the line because it can be retrieved by any interested party.
  • Accessing Your Device: The reality is that anyone who gets your device can open the WeChat app can view your WeChat communication. This is a source for concern to anyone who values their privacy.
  • Simple Delete is not enough: Unfortunately, deleting your WeChat messages, videos etc through the app itself is not enough as it can be easily retrieved.
  • Location Data Reporting: This is a serious privacy issue because it is capable of reporting location data and quoting messages that are sent via the platform limiting your privacy in the process.

Part 2: How to Setup Security in WeChat on iPhone

In order to reduce the privacy concerns in WeChat, it is important to set up a kind of security. This will help to keep your WeChat account safe and secured in a way. The following are the step by step guide to set up WeChat security.

Step 1: Tap Me and then Settings.
Step 2: Then tap on Privacy. Here, you can choose to disable “Find me by Phone no”, “find me by WeChat ID”, ‘Find mobile contacts” and even enable friend confirmation settings.
Step 3: Tap on Moments and disable public moments.
Step 4: Go to features and disable People nearby, drifty bottle etc.

How to completely erase data to avoid privacy leak on your iphone

Part 3: Permanently Erase iPhone WeChat Private Data to Avoid WeChat Privacy Leak

The truth of the matter is that the only way to avoid falling into the privacy leak problem is to erase WeChat private data permanently. However, it is important to mention that erasing it permanently requires using a capable tool instead of just deleting them via the app itself.

When you want to erase your WeChat data permanently so that it cannot be recovered again, then the iMyFone iPhone WeChat Data Eraser or WeChat Data Eraser for Mac is your best solution. The WeChat Eraser is the world’s number 1 All-in-one solution for your iOS space saving and privacy protection on iOS. It is capable of wiping out your iPhone WeChat data safely and permanently using any of 5 modes that are well designed to erase all kinds of data. It can do a lot for you:

  • Erase WeChat Messages: This can be done by simply using the “Erase Private Data” mode or other erase mode to wipe out your WeChat messages.
  • Erase WeChat Photos and Videos: Umate Pro is capable of erasing the photos and videos on your WeChat and ensure that they cannot be retrieved again.
  • Erase All WeChat Private Fragment Traces: Note that WeChat will leave some fragments behind which could cause some privacy issues. However, Umate Pro is capable of scan out all these traces and erase them permanently.
  • Erase Previously Deleted WeChat data: If you have already deleted your WeChat data via simple deletion which is not enough, don’t worry, all hope is not lost because Umate Pro can show these previously deleted files and erase them permanently with no chance of recovery.

Steps of Using the iMyFone WeChat Data Eraser for iPhone/iPad

Fortunately, the Umate Pro is easy to use with the following quick steps:

Step 1: Install the program on your PC, run it and connect your device to it.

How to completely erase data to avoid privacy leak on your iphone

Step 2: Select any of the Erase mode suitable for the task.

How to completely erase data to avoid privacy leak on your iphone

Step 3: Click on the “Erase Now” button to erase your WeChat data permanently and protect your privacy.

How to completely erase data to avoid privacy leak on your iphone

Why Simple Deletion on iPhone is Not Enough

One way of deleting WeChat private data is by simply deleting it via the app itself but unfortunately this is not enough. The reason is that simple deletion like this method cannot erase them permanently from your device.

The implication is that they can be retrieved with modern data recovery tools even after deletion and this is bad for your privacy. Therefore, avoid simple deletion because it does not solve the problem rather go for capable tools that can erase WeChat data permanently.

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Home > Erase iPhone > How to Completely Erase iPhone to Avoid Privacy Leak

October 27, 2016 (Updated: December 19, 2017)

Apple frequently releases new iOS devices, like iPhone and iPad. As Apple fans, we all like to replace our current iPhone with the newest one. We may consider resell the old one or give it away. The important thing before that is to completely erase iPhone. The built-in reset of iPhone can help you to erase all contents and settings. But it is not permanent and unrecoverable. It is not safe enough. However, to completely erase iPhone, you have 2 options here.

  • Part 1: Best Choice for How to Completely Erase iPhone
  • Part 2: Second Choice for How to Completely Erase iPhone
  • Part 3: Which Choice Is Better?

Part 1 Best Choice for How to Completely Erase iPhone

Simple deletion or “Reset” cannot promise data deleted 100% safe. They just make the data invisible from your iPhone. If you want to make sure no chance to retrieve deleted data, you need to overwrite it. But iPhone does not have such kind of option. You need the help of iPhone data eraser which can promise zero chance of recovery.

You can consider iMyFone Umate Pro or iMyFone Umate Pro for Mac which is a more professional eraser. It is the best solution for iOS space saving and private protection. With advanced overwriting technologies, it can compeltely erase your iPhone, 100% unrecvoerable. Even the previously deleted iPhone data will be found out and completely erased. No one can retrieve your iPhone data again without any software.

How to completely erase data to avoid privacy leak on your iphone

Completely Erase iPhone: iMyFone Umate Pro

  • Erase all content and settings on iDevice and no recovery tool can retrieve.
  • Secure your private data by erasing data individually.
  • Find out previously deleted files and completely erase them.
  • All types of iOS files are supported to erase.
  • Transfer massive photos and videos to PC and you can choose to delete them automatically then.
  • Compress photos losslessly, saving up to 75% photo space.
  • Clean as much as junk files and temporary files once.

iMyFone Umate Pro has user-friendly interface and it only requires 3 simple steps to do so.

1. When iMyFone Umate Pro is installed on your computer, link your iPhone to it with USB cable.

How to completely erase data to avoid privacy leak on your iphone

2. Go to “Erase All Data” tab and click on “Erase” button.

How to completely erase data to avoid privacy leak on your iphone

3. Type “delete” into the box to confirm and hit “Erase Now” button.

How to completely erase data to avoid privacy leak on your iphone

Then just wait for it to finish, and your iPhone will be completely erased without any chance to be recovered. You will not need to worry about security of your iPhone data even if you resell it.

Apart from completely erasing all your iPhone data, you still have other choices to selectively erase your iPhone data.

  • Permanently Erase Private Data: It can select your private data, such as messages, call history, contacts, photos, WeChat data, WhatsApp chats, voice memo, etc. and allow it to permanently delete them. All the traces of the selected data will be completley gone.
  • Completely Erase Deleted Files: When you manually delete iPhone data, they are just invisible. That means it is possible to recover. But iMyFone can help you to find out all the traces left and permanently erase them. Your deleted data will be 100% unrecoverable.
  • Erase Private Fragments: Fragments will be produced when you run third-party apps. Manually deleting them cannot promise they are 100% safe. iMyFone will help you to permanently erase private fragments from third-party apps, like Snapchat, Kik, line, WhatsApp, WeChat, etc.

How to completely erase data to avoid privacy leak on your iphone

Part 2 Second Choice for How to Completely Erase iPhone

There is another application in the market known as “iPhone Data Eraser”. This is an application which also helps in eliminating the data from the iPhone. The new version of this application helps you in cleaning the garbage data from the iPhone. It will clear your cache and remove the useless photos, videos, iTunes syncing files and other log files etc. It will release a lot of free space after the removal of these unwanted files. This application is fully time efficient.

Following are the key features of this application:

  • Erase data and no recovery tool can retrieve.
  • Overwrite massive deleted files but it would last long.
  • Support different file types.
  • Backup your files to computer.

How to completely erase data to avoid privacy leak on your iphone

Apple CEO Tim Cook

So much for that “what happens on your iPhone, stays on your iPhone” advertising campaign from Apple. I cannot help but note the irony that, in reality, apps are monitoring your every move and grabbing data to help with advertising campaigns. Not that this should come as any great surprise; if you aren’t paying for an app then you are the product. However, the sheer number of apps involved, the number of trackers used per app and both the volume and frequency of the data collection is cause for concern.

What is going on?

When the Wall Street Journal investigated the world of iPhone privacy controls it discovered that, frankly, those controls are about as much use as a chocolate teapot. The WSJ reporters looked at some 80 iOS apps, all recommended in the App Store as being “Apps We Love.” What they found was all bar one were using third-party trackers to collect data about the user. Most were using more than one tracker, the average being four per app.

What data is being collected?

What data is being collected by iOS apps? Would it surprise you to discover that as well as details of your device such as the model, name and phone number these trackers can grab your email address, the IP address that is allocated to your internet connection and even your precise location at any given time? Everything from music streaming and weather apps, through to news and storage apps are doing it. Maybe Apple should change the advertising slogan to “invading your privacy—there’s an app for that.”

Of course, it isn’t just iOS apps that do this. Android apps are just as bad. However, that doesn’t mean that Apple gets a free ride. Especially in light of that “what happens on your iPhone. ” campaign. Rumors are rife that Apple CEO, Tim Cook, will try and dampen the flames with an announcement tomorrow (June 3) regarding limiting these trackers when it comes to apps in the App Store “Kids” section. More than one information security and privacy expert have already told me, in off the record conversations, that they think this is unlikely to be workable.

What can you do to stop the spying?

So what can you do to stop the tracking yourself? Good question, to which the answer is nothing. If the question had been what you can do to limit the tracking problem, then things are somewhat more positive. Just don’t expect to be able to stop all the spying, because that isn’t going to be doable I’m afraid. You can start by heading to the Settings > Privacy > Advertising section on your iPhone and enabling the Limit Ad Tracking function. This will prevent advertisers from getting usage statistics including search history data. It will also mean you’ll see random adverts rather than targeted ones, but to be honest most of the “targeted” ads I see on any platform are pretty random anyway. While you are in the privacy settings, you may as well turn off location services for apps that you don’t want to be tracking your location.

I would also suggest disabling the Background App Refresh function which can be found in Settings > General for those apps that really don’t need it. This is meant to enable those apps that do need to perform update and content checks to do so while you are not actively using them and so provide you with notifications and the like. I’d recommend not taking the nuclear option with this one and take some care as to which apps you disable it for. There’s always going to be a balance required between usability and privacy at the end of the day. And during the night, for that matter, as the function is used by some apps to spy on you while you sleep.

The nuclear option

If you want to frustrate the collectors of this data as much as possible, there are other more drastic measures you can take. The obvious one is to uninstall all the apps that are not 100% essential to you. Such a cull, on a regular basis, is no bad thing anyway if only on memory and storage usage grounds. You can switch such things as Wi-Fi, GPS and Bluetooth off when you don’t need them. Although “no such thing as a free lunch” applies as much to apps as it does anything, the truth is that even expensive app dining won’t guarantee you a tracking-free experience. Most paid-for versions of apps also collect this data, even if they are not actively serving you with advertising.

I have under the Privacy -> Analytics settings both the Share toggles switched off, however Analytics data is still being collected and have amassed a fair bit so far – how can I erase it all without Resetting my iPhone ?

Thanks in advance.

iPhone 6s, iOS 10.3.1

Posted on Apr 20, 2017 8:22 PM

Helpful answers

  • Helpful answers
  • All replies

Well this is disturbing, Apple.

Nov 11, 2017 1:24 PM

So, a potential privacy breach, which could be avoided by allowing the erasure of data by the end user, is allowed to continue by Apple for what reason exactly?

Dec 20, 2017 12:05 PM

This data collection is not just crashed apps and pages. After combing throw the “analytical data crash reports” I discovered something that really shocked me. Collected data from a private browsing app I used specifically for PRIVACY! Adding insult to injury are the permanent cookies. I’ve followed every step, on every site, forum, article, etc. The cookies are always there. These two things alone are so invasive that I cannot see any alternative other than going with another company. Bunch of Peeping Tom creeps!

Jan 1, 2018 7:25 PM

Sync the phone with iTunes, which will delete the data. Then delete the phone backup.

Jan 4, 2018 6:42 PM

There’s more to the conversation

Loading page content

Page content loaded

Thanks for using the Apple Support Communities.

I see that you have sharing turned off in Privacy > Analytics, but you are wondering if you can erase what has been collected so far in Analytics Data.

It’s not possible to erase the already collected data without erasing the iPhone.

If you do decide to erase your iPhone, remember that it’s always a good idea to back up your important data before erasing: How to back up your iPhone, iPad, and iPod touch .

Best Regards.

Apr 21, 2017 9:43 AM

Sync with iTunes

Oct 7, 2017 12:16 PM

Well this is disturbing, Apple.

Nov 11, 2017 1:24 PM

I did and it didn’t get deleted. Any thoughts?

Nov 25, 2017 2:15 PM

There is no way to delete previously collected analytics data.

Nov 25, 2017 2:30 PM

So, a potential privacy breach, which could be avoided by allowing the erasure of data by the end user, is allowed to continue by Apple for what reason exactly?

Dec 20, 2017 12:05 PM

This is a user to user technical support community.

Apple does not explain its decisions to the public.

You can let Apple know of your concerns directly at

Dec 20, 2017 4:21 PM

This data collection is not just crashed apps and pages. After combing throw the “analytical data crash reports” I discovered something that really shocked me. Collected data from a private browsing app I used specifically for PRIVACY! Adding insult to injury are the permanent cookies. I’ve followed every step, on every site, forum, article, etc. The cookies are always there. These two things alone are so invasive that I cannot see any alternative other than going with another company. Bunch of Peeping Tom creeps!

Jan 1, 2018 7:25 PM

Great idea! Get an Android device. Google owns it, and they state that they track everything you do with the phone, and sell that information to advertisers. Much more secure than Apple, who don’t collect or sell any of your data.

If you saw content from a private browsing app in analytics, that simply means that the app was not doing what you think it’s doing. App data in analytics is expressly put there by the app developer, usually to get info on bugs in the app. Apple doesn’t use that data, but forwards it to the app developer.

I have under the Privacy -> Analytics settings both the Share toggles switched off, however Analytics data is still being collected and have amassed a fair bit so far – how can I erase it all without Resetting my iPhone ?

Thanks in advance.

iPhone 6s, iOS 10.3.1

Posted on Apr 20, 2017 8:22 PM

Helpful answers

  • Helpful answers
  • All replies

Well this is disturbing, Apple.

Nov 11, 2017 1:24 PM

So, a potential privacy breach, which could be avoided by allowing the erasure of data by the end user, is allowed to continue by Apple for what reason exactly?

Dec 20, 2017 12:05 PM

This data collection is not just crashed apps and pages. After combing throw the “analytical data crash reports” I discovered something that really shocked me. Collected data from a private browsing app I used specifically for PRIVACY! Adding insult to injury are the permanent cookies. I’ve followed every step, on every site, forum, article, etc. The cookies are always there. These two things alone are so invasive that I cannot see any alternative other than going with another company. Bunch of Peeping Tom creeps!

Jan 1, 2018 7:25 PM

Sync the phone with iTunes, which will delete the data. Then delete the phone backup.

Jan 4, 2018 6:42 PM

There’s more to the conversation

Loading page content

Page content loaded

Thanks for using the Apple Support Communities.

I see that you have sharing turned off in Privacy > Analytics, but you are wondering if you can erase what has been collected so far in Analytics Data.

It’s not possible to erase the already collected data without erasing the iPhone.

If you do decide to erase your iPhone, remember that it’s always a good idea to back up your important data before erasing: How to back up your iPhone, iPad, and iPod touch .

Best Regards.

Apr 21, 2017 9:43 AM

Sync with iTunes

Oct 7, 2017 12:16 PM

Well this is disturbing, Apple.

Nov 11, 2017 1:24 PM

I did and it didn’t get deleted. Any thoughts?

Nov 25, 2017 2:15 PM

There is no way to delete previously collected analytics data.

Nov 25, 2017 2:30 PM

So, a potential privacy breach, which could be avoided by allowing the erasure of data by the end user, is allowed to continue by Apple for what reason exactly?

Dec 20, 2017 12:05 PM

This is a user to user technical support community.

Apple does not explain its decisions to the public.

You can let Apple know of your concerns directly at

Dec 20, 2017 4:21 PM

This data collection is not just crashed apps and pages. After combing throw the “analytical data crash reports” I discovered something that really shocked me. Collected data from a private browsing app I used specifically for PRIVACY! Adding insult to injury are the permanent cookies. I’ve followed every step, on every site, forum, article, etc. The cookies are always there. These two things alone are so invasive that I cannot see any alternative other than going with another company. Bunch of Peeping Tom creeps!

Jan 1, 2018 7:25 PM

Great idea! Get an Android device. Google owns it, and they state that they track everything you do with the phone, and sell that information to advertisers. Much more secure than Apple, who don’t collect or sell any of your data.

If you saw content from a private browsing app in analytics, that simply means that the app was not doing what you think it’s doing. App data in analytics is expressly put there by the app developer, usually to get info on bugs in the app. Apple doesn’t use that data, but forwards it to the app developer.

You just received a scary pop-up telling you that “your iPhone has been compromised” or infected by a virus. The alert says that immediate action is required too. Don’t fall for this scam! In this article, I’ll explain what to do when you receive a pop-up that says your iPhone has been compromised!

Are Pop-Ups Like This Legit?

The simple answer is no, pop-ups like this aren’t real. These alerts are typically sent out by scammers hoping to gain access to your iCloud account, credit cards, or personal information.

What Should I Do?

First of all, do not click on the pop-up or continue using the app that it appeared on. We recommend immediately closing out of the app where the pop-up appeared, clearing your browser data, and reporting the scam to Apple.

How To Close The App

To close apps on iPhones earlier than iPhone 8, double-click the circular Home button. This will open up the app switcher. From there, swipe up on the app to close it out.

For iPhones without a Home button (X, XR, XS, XS Max), swipe up from the bottom of the screen to the center of the screen. Hold your finger in the center of the screen until the app switcher opens. Finally, swipe the app up and off the top of the screen to close it.

You’ll know the app has been closed when you can no longer see it in the app switcher.

Clear Your Safari Browser History

Next, make sure you clear your Safari browser history to erase any cookies that may have been saved when the pop-up appeared on your iPhone. Follow these steps to erase your browser history:

  1. Open Settings.
  2. Tap Safari.
  3. Tap Clear History and Website Data.
  4. Once the confirmation box appears, click the red Clear History and Data to confirm.

What If I Use Google Chrome?

If the pop-up appeared while you were using Chrome, follow these steps to clear your cookies and browser history:

  1. Open Chrome.
  2. Tap the three horizontal dots in the lower right-hand corner of the screen.
  3. Tap Settings.
  4. Tap Privacy.
  5. Tap Clear Browsing Data.
  6. Check off Browsing History, Cookies, Site Data,and Cached Images and Files by tapping on them.
  7. Tap Clear Browsing Data.
  8. Tap Clear Browsing Data again when the confirmation alert appears.

Report This Scam To Apple

You always have the option to report scams like this to Apple. This will help protect you if your data did get stolen. It also helps other iPhone users from having to go through what you did!

You Don’t Have To Compromise On iPhone Safety!

It can be worrying to receive a pop-up that tells you that your iPhone has been compromised. Now that you’re aware of this scam, we hope you’ll share this post with family and friends to help them avoid it too! Feel free to leave any other questions you have in the comments below.

Don’t recycle, trade in, sell, or donate your device without wiping it clean

Find Ratings

With so many of our gadgets going online these days, credit-card and Social Security numbers, banking information, passwords, family photos, and more accumulate in places you might not expect.

You might be in the market for a new computer, tablet, or smart phone for yourself or a family member. Unless you’re a hoarder, buying a new device means you’ll likely be recycling, trading in, selling, or donating your old gadget. It’s essential to keep that sensitive data from getting into the wrong hands. The results could also be devastating: Just ask anyone who’s been the victim of identity theft.

Erasing isn’t enough

Getting started

First, back up the content you want to keep. Then check your device for any removable storage. For computers, that means checking the DVD drive, card reader, floppy drives, and USB ports for old or forgotten media.

In addition to internal storage, non-Apple phones and tablets often have a tiny removable microSD memory card, which houses photos and other media files and sometimes app data as well. The card is likely hiding beneath the back battery cover, near the SIM card slot, or even behind the battery. You’ll want to remove it, and—if your phone has one—also remove the SIM card, since it contains your phone number and probably at least some of your contacts.

For digital cameras and media players, removing the memory card is the obvious step. But many devices, particularly older digital cameras, have some internal storage as well. So connect the device to your computer via USB and delete or remove internal-memory files.

Personal computers

When you’re recycling your old laptop or desktop, the simplest and most secure solution is to physically remove the hard drive. You can then install the old drive in your new computer, or put it in a USB hard drive enclosure and use it for backup or portable storage. But if screwdrivers intimidate you or you want the computer to remain functional so someone else can use it, you’ll have to invest a lot more time.

To make sure your personal data isn’t recoverable by reasonable means, do a secure wipe: This not only deletes your data but also overwrites the data a certain number of times, which makes the data much more difficult to retrieve. Unless you’re worried about corporate espionage or government intervention, three passes is generally sufficient. After that, some of your data may still be retrievable, but it would take a significant amount of time and expertise to do so.

You can securely erase a Mac or PC by making a free bootable DBAN CD or flash drive. When you boot your computer with DBAN, you can choose various levels of secure erasing and select which drives you want to erase, if the computer has more than one. Or you can type “autonuke” to securely erase all drives. (For PCs, you can also use secure file erasers such as File Shredder, Eraser, and Freeraser to erase individual files and folders instead of the whole drive.) You can also securely erase a Mac using its built-in Disk Utility. First boot to Recovery mode by holding down the Command and R keys while turning it on. Once booted, select Disk Utility from the menu, and then Continue. Select your hard drive, then select Security Options. From here, slide the slider to Most Secure. Follow the prompts asking if you really want to erase the drive, and sit back while it runs.

Note that DBAN works only on standard hard drives. If you have an SSD you’ll have to try another program. SSD’s are more complicated to erase than standard hard drives. Check with the SSD manufacturer to see if they offer a free utility you can use. If not, then try Parted Magic. As with DBAN, you’ll need to make a bootable CD or flash drive, then boot to it and follow the instructions. Parted Magic can be downloaded with options starting at $9.

DBAN and Parted Magic are good choices as long as you don’t want to repurpose the PC with the OS intact. If you’re on Windows 8, though, you can do a factory reset with Windows reinstalled, with an option to do a secure erase in the process.

Securely erasing a standard hard drive can take several hours or even days to complete, depending on the size of your drives, so don’t do this the night before donating or selling your device. Because SSDs are faster than hard drives and they store file data differently, a secure erase takes only seconds to minutes to complete.

You can also this method to erase external portable hard drives securely. Just take care to erase the correct drive and not a drive with data or an operating system that you want to keep.

Smart phones and tablets

The easiest way to securely erase a smart phone or tablet is to encrypt the device first, then do a factory reset. First, though, remember to back up any files you want to keep and remove the microSD and SIM cards.

Apple iOS

Apple generally does a better job of securely erasing your personal data than Android. For the iPhone 3GS or later, third-generation iPod Touch or later, and all iPads, device data should automatically be encrypted if you have a passcode (screen lock) enabled. The passcode is used to generate an encryption key, and when you factory-reset your phone, the passcode and encryption key are securely deleted. Any data that’s left behind is securely scrambled, and thereby inaccessible to all but the highest-level data-recovery experts.

If you haven’t already set a passcode in iOS, you can do so by tapping Settings, then Passcode or Touch ID and Passcode (depending on your device).

Once encryption is enabled, head back into Settings, then General, then Reset. You’ll see a warning that the next step will erase all your media and data, followed by a red Erase button. Hit this and after a few minutes, your iPhone, iPad or iPod touch is ready to sell or trade.

Android

Many Android phones and tablets, particularly older devices, don’t support hardware-based encryption. But you can enable encryption via software. Just know that encryption may slow your device’s performance, and it can’t be disabled without resetting your phone.

Plug in your Android device before encrypting, as the process can take more than an hour, depending on hardware and the amount of storage on your device.

You’ll also need to set up a PIN or password (not pattern unlock or face recognition) if you don’t have one already, as the device uses your password to generate the encryption keys. Go to Settings, then tap Security, then Screen Lock or Encrypt Device. Then create a PIN or password.

Now you’ll be able to encrypt your Android device. Go to Settings again, then Security, then Encrypt phone (or tablet). A warning screen will advise you that the process will take time and can’t be undone without resetting your phone or tablet. You’ll also have to provide your PIN or password before proceeding.

After your device has finished encrypting its data and rebooted, you’ll have to again enter your PIN or password to get back into Android. Once there, you’re ready to factory-reset the device.
Because different device makers tweak Android to their own liking, the instructions for this next step (and Android instruction in general) will vary from device to device.