How to enable add-ins and connectors in outlook

Some users have noticed their Outlook Add-in were automatically disabled or “disappeared” from the Outlook. The steps to handle disabled or inactive add-ins are different.

A. Re-enable a “Disabled” Add-Ins in 2013

  1. Go to File >Info
  2. Select Manage COM Add-ins
  3. In the windows, select Enable EasiShare Outlook Add-in, click on Always enable this add-in
  4. Close Outlook and launch again
    How to enable add-ins and connectors in outlook

Note: If this does not work, try the last method below.

B. Re-enable a “Disabled” Add-Ins in 2010

  1. Go to File > Options
  2. In the window select Add-Ins
  3. You may find EasiShare Outlook Add-Ins under the Disabled section & go to Manage and select Disabled and click on Go.
    How to enable add-ins and connectors in outlook
  4. In the window, select EasiShare Outlook Add-Ins and click on Enable.
    How to enable add-ins and connectors in outlook

Note: If this does not work, try the last method below.

C. Handling Inactive Add-Ins

If you open the COM Add-ins manager (see above steps), these inactive add-ins are not marked as being enabled, but they are also not marked as being disabled. In fact, their “Load Behavior” is set to “Unloaded”.

Enabling inactive / unloaded add-ins is trickier than enabling a disabled add-in. Normally, you should be able to enable them simply by marking the related checkbox in the COM Add-ins manager window (as in the above screenshot). In practice, Outlook may keep deactivating / unloading these add-ins every time when it restarts…

Then you may need to take the following steps:

  1. Exit Outlook;
  2. You need to have Administrator privileges or edit group policy and allow apply registry changes to path


  • Download attached & 4. Locate those files in Explorer
  • Double click those 2 files one by one.
  • Run Outlook, EasiShare Add-in should appear now.
  • Reference on other Outlook Add-In issues that have occured :

    Note: This feature is not available in Outlook for Office 365 or Outlook 2019.

    When you open an email in Outlook, the Outlook Social Connector is minimized as a single line at the bottom of the Reading Pane. To expand it, click the arrow or drag the top of the minimized pane up until it’s the size that you want.

    How to enable add-ins and connectors in outlook

    I don’t see the People Pane.

    Try these solutions.

    Turn on the Reading Pane Click View > Reading Pane, and then click Right or Bottom.

    Turn on the People Pane Click View > People Pane, and then click Normal or Minimize.

    Make sure your organization lets you connect to the Internet Some organizations don’t allow access to social networking sites outside of their intranet. Contact your network administrator for more information.

    Hook up apps to the Outlook Social Connector

    If you use Outlook and SharePoint at work, you can see contacts in your organization.

    Note: Several social apps, including Facebook and LinkedIn have been removed from the Outlook Social Connector. For more information, see Facebook Connect is no longer available.

    Click View > People Pane > Account Settings.

    How to enable add-ins and connectors in outlook

    Check the boxes next to the social networking accounts you want to hook up, and add the appropriate information, such as user names and passwords.

    Click Connect > Finish.

    What is the Outlook Social Connector?

    The Outlook Social Connector lets you work in Outlook while staying up to date on the status and activities of your friends and contacts, whether they’re from your organization, or from social networking sites on the Internet, like Facebook and LinkedIn.

    Note: Some Facebook features are no longer available. For more information, see Facebook Connect is no longer available.

    For example, if your colleague, Michael Affronti, belongs to two social network sites that you also use, you can see his status updates, comments, messages and alerts on those sites, all in one location in Outlook. You can also see a list of the Outlook items you shared with Michael, such as e-mail messages, attachments, and meetings.

    The Outlook Social Connector also updates Michael’s information in your Outlook contacts folders whenever he changes his social network profiles.

    The Outlook Social Connector shows updates and information for your contacts in the People Pane, which sits below your open Outlook items, such as e-mail, appointments or meetings, and contacts.

    How to enable add-ins and connectors in outlook

    When you select an Outlook item, information about the sender appears in the People Pane. When you select an Outlook item that includes multiple people, a small image of each person also appears in the title bar at the top of the People Pane, and you can click an image to display that person’s information in the People Pane.

    To see larger pictures of all the people included in the item, click the little toggle button to the right of the small pictures on the title bar.

    How to enable add-ins and connectors in outlook

    Click any of the images to display that person’s information in the People Pane.

    To see different information for the person in the People Pane, click any of the tabs at the left side of the list window.

    Hide the Outlook Social Connector

    To hide the Outlook Social Connector from all views, click View > People Pane > Off.

    I checked the list of add-ins that I have installed for Outlook and I’m a bit surprised how many I have installed.

    I thought I was just using “plain vanilla” Outlook without add-ins but apparently Outlook already comes with some pre-installed and some others were added by installing other applications.

    I now try to “weed out” the additional add-ins hoping that it will improve my Outlook startup time as it is fast when launching Outlook in Safe Mode.

    Which add-ins do I really need and which are safe to disable?

    Outlook indeed already comes with its own set of add-ins. Not all of them are activated and not all the ones which are activated by default are needed in every configuration.

    In addition, other Microsoft applications or 3rd party applications could add some add-ins to Outlook as well. Whether those are needed depends on if and how you use that application. In any case, they are not needed for proper operation of Outlook itself.

    Then there are of course a whole lot of other add-ins which are primarily focused on adding functionality to Outlook. But as you’ve probably installed these type of add-ins more consciously, we’ll leave them out of this overview.

    To see which add-ins you have installed and for instructions on how to disable them see: Enable/Disable add-ins.

    Default add-ins from Outlook

    The default add-ins that ship with Outlook are designed not to slow down Outlook in any way if you do not need them. Still, you are free to disable them if you don’t use them.

    The default add-ins which are added depend on your version of Outlook and which additional applications from the Office Suite you have installed (so some might not be listed for you, which is OK). Below is an overview of these add-ins with an indication of when you really need it to have it enabled.

    • Business Connectivity Services AddIn
      Mainly used for integrating external SharePoint data in Outlook. If you are not connected to a SharePoint site, you do not need it. This add-in no longer exists in Outlook 2016 and later.
    • Microsoft Exchange Add-In
      Required for various Exchange account features. It is not needed when you do not have any Exchange accounts configured in Outlook.
    • Microsoft Outlook Social Connector / Outlook Social Connector 2013/2016
      This is the People Pane feature which shows at the bottom of the Reading Pane. It shows the recent interactivities you had with contacts of the selected message. It also used to allow you to connect to social media services such as Facebook, LinkedIn and Windows Live Messenger Contacts. It is not needed if you do not use this feature and Microsoft intends to remove this add-in with a future Microsoft 365 update.
    • Microsoft SharePoint Server Colleague Import Add-In
      This add-in scans your Sent Items folder to determine which colleagues are being offered on the Add Colleagues page on a user’s SharePoint My Site. It is not needed when you do not use SharePoint and even then, you are free to disable it if you do not like the feature.
    • Microsoft Teams Meeting Add-in for Microsoft Office
      When you have Microsoft Teams installed and then select the Calendar in Teams, this add-in is automatically added to Outlook. This add-in offers various integration features such as the “New Teams Meeting” button in the Calendar.
    • Skype Meeting add-in for Outlook 2016
      When you have Skype for Business installed (part of Microsoft 365 ProPlus), this add-in offers various integration features such as the “New Skype Meeting” button in the Calendar.
      Skype for Business is being replaced by Microsoft Teams so you may no longer have this add-in.
    • Microsoft Exchange Unified Messaging
      Required for when you use Outlook 2007 and have an Exchange mailbox which has Unified Messaging features enabled on the Exchange server.
    • OneNote Notes about Outlook Items
      In case you also use OneNote to save additional notes and have them linked with Outlook or create Task items in OneNote. For instance: Using OneNote to create linked Appointment Tasks.
      This add-in is not needed when you use the OneNote for Windows 10 app instead of OneNote as part of Microsoft 365 Apps or Office.
    • Microsoft Access Outlook Add-In for Data Collection and Publishing
      This add-in allows you to sync data with Access. Not needed if you do not use it and inactive by default.
    • Microsoft VBA for Outlook Add-in
      In case you want to use macros in Outlook, keep it enabled. It will only load when it is needed (which is why it is inactive by default).
    • Windows Search Email Indexer
      Leave this add-in disabled in Outlook 2010, Outlook 2013 and Outlook 2016 (MSI) as Outlook offers native indexing support. It has also been removed in later version of Office and Microsoft 365 Apps.

    In Outlook 2007 and previous, you will also have the following Exchange Server client extensions which are only needed when you are using an Exchange account.

    • Delegate Access
    • Deleted Item Recovery
    • Exchange Extensions commands
    • Exchange Extensions property pages

    Other common Microsoft add-ins you might encounter

    There are various other Microsoft add-ins which may have been added to your list of Outlook add-ins. These all relate to other Microsoft applications or Outlook extensions which are installed on your system.

    Their name usually reveals which application added them. If you do not use that application, it is safe to disable them.

    Common third party add-ins you might encounter

    Other applications may also add add-ins to Outlook which you might not have expected at first. For instance, iTunes adds the following 3 add-ins to Outlook:

    • iTunes Outlook AddIn
    • Outlook Change Notifier
    • iCloud Add-in

    The first two are not needed if you do not sync your iPhone, iPad or iPod with Outlook via iTunes. The other add-in is not needed if you do not use iCloud in Outlook.

    Virus scanner add-ins
    There are also various virus scanners which add an add-in to Outlook. Disabling add-ins added by your virus scanner is actually recommended as they are a known source for causing strange send/receive problems and don’t add an additional layer of protection anyway. For further details on this see: Disable virus scanner integration?

    All of my Add-ins for Outlook 2016 are inactive with the message “not loaded. Certificate of signed and load at startup COM Add-in is not in trusted source list.” These add-ins are the Skype Meeting, Exchange, OneNote, Outlook Social connector. All Microsoft Add-ins. If I look in my Trusted Publishers in Outlook, I do see a few Microsoft publishers in this list. How are these add-ins not trusted when they are installed with the entire O365 suite?

    I have tried a quick repair and full repair. I have tried removing my mail profile and rebuilding it. I have tried a full uninstall and re-install. Please help.

    Report abuse

    Replies (3) 

    May I know whether “Apply macro security settings to installed add-ins” option is enable or disable? If it is enable then disable to check this issue. To do this follow the steps below:

    • Launch Outlook 2016
    • On the menu click File > Options
    • In the “Outlook Options” window
    • On the left panel, access “Trust Center
    • On the right panel, access “Trust Center Settings
    • In “Trust Center
    • On the left panel, access “Macro Settings
    • In the “Add-Ins” panel, uncheck the “Apply macro security settings to installed add-ins” option.
    • Click OK and then restart Outlook to check this issue.

    Best regards,

    * Beware of scammers posting fake support numbers here.

    * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.

    I would like to share this information which will help us to Enable or Disable Connectors from MS TEAMS. We can manage it User/Owner/member or TEAMS/Groups level.

    If we are getting an error while configuring/opening connectors in MS TEAMS i.e. “Something went wrong” and following description:

    “Connectors have been turned off for this mailbox by the admin. Contact your admin if you want to have connectors turned on.: Access to Connectors is disabled. Request ID: 4a75c###-7b2a-44##-a27f-b##97afecf5fServer: ##### Date: 2018-04-28 08:32:46 -0500”

    Please try to check whether connectors is enabled for that team or not? you can check this by running PowerShell commands in Exchange PowerShell:

    1. Set-ExecutionPolicy RemoteSigned
    2. $UserCredential = Get-Credential
    3. $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri -Credential $UserCredential -Authentication Basic –AllowRedirection
    4. Import-PSSession $Session
    5. Get-UnifiedGroup| Where-Object <$_.ConnectorsEnabled -like "*$false" >| Select Alias| FL ( Note : This is to check whether the connector is Disable for this group or not?)
    6. Get-UnifiedGroup| Where-Object <$_.ConnectorsEnabled -like "*$True" >| Select Alias| FL ( Note : This is to check whether the connector is Enable for this group or not?)

    After that you will get an output for list of group names, now you can select which group you want to enable or disable the Connectors.

    • Now Run the following commands:
    • Set-UnifiedGroup -Identity ” Group Name ” -connectorsEnabled:$true ( Note: This is to enable the connectors for “ Group Name ” : instead of Group Name you must Enter your group name )
    • Set-UnifiedGroup -Identity ” Group Name ” -connectorsEnabled:$False ( Note : This is to Disable the connectors for “ Group Name ” : Instead of Group Name you must enter your group name)

    Please refer the screenshot as well as information mentioned below:

    Here I have checked my teams setting by running the command in exchange powershell i.e. Get-UnifiedGroup| Where-Object <$_.ConnectorsEnabled -like "*$false" >| Select Alias| FL

    I didn’t get any output it means that I don’t have any team that is disable for connectors, then I ran one commands to check teams which are enabled for connectors by running the command i.e. Get-UnifiedGroup| Where-Object <$_.ConnectorsEnabled -like "*$True" >| Select Alias| FL

    then I have disable connectors for “testvaibhav” by running this command i.e. Set-UnifiedGroup -Identity “testvaibhav” -connectorsEnabled:$false

    To enable connectors you can use following command:

    Set-UnifiedGroup -Identity “testvaibhav” -connectorsEnabled:$true

    By changing the attribute as true or false we can enable and disable Connectors for that TEAM.

    You can make this changes for multiple groups at same time and you can configure it by Organization/ Tenant level. Please refer the article mentioned below:

    Please find an attachment for enabling or disabling connectors in MS TEAMS.

    Installing or upgrading the Outlook connector appears to stop any syncing to the server, and the MailEnable menu is no longer visible. When the COM Add-Ins dialog is shown under the Microsoft Outlook options area, you can see “MailEnable Connector for Outlook Addin” listed, but it does not remain selected when you close and open Outlook.


    Have the most recent version of the Outlook Connector installed on your client. Then make sure the add-in is registered by opening a command prompt and running the command:

    If your system32 directory is in another location, change the path in the command line. If you are using a 32bit version of Microsoft Outlook on a 64bit version of Windows, then the location of the DLL will be syswow64 instead of system32. When this is done, open Outlook, open the COM Add-Ins option dialog and select the “MailEnable Connector for Outlook Addin”. Then click the Remove button. After it is removed, click the Add. button and select the DLL MailEnableMS32.dll file from the Windows system32 directory. Close and open Outlook to see if the add-in is enabled.

    If not, click the File menu in Outlook, and click the Manage COM Add-ins next to the Slow and Disabled COM Add-ins heading. If the connector is listed as disabled then click the button to enable it. Enter the Add-ins option page and make sure it is enabled. Exit Outlook and open again to make sure the connector is enabled correctly.

    Lastly, if it still is disabled, click the File menu in Outlook and then click the Options menu. In the window that appears, click the Add-ins menu item on the left. Next to the Manage heading in the right there is a drop down option, so select Disabled Items from this and then click the Go button. If the connector is listed, select it and click Enable. Then change the drop down option to COM Add-ins and click Go again and make sure the DLL is enabled. Exit Outlook and open it again to make sure it is enabled.

    Under Outlook 2016 you also can prevent the add-in being disabled by clicking the File menu, then the Info item. There will be a list of options presented, and select the Slow and Disabled COM Add-ins button. If the Outlook Connector is shown in the list displayed, click the Always enable this add-in button.

    The Outlook Social Connector is built into Outlook 2010 and Outlook 2013 and available as an add-in for Outlook 2003 and Outlook 2007. It allows you to get additional contact information from various Social Networking sites you might have signed up for.

    In this article, you’ll find an overview of updates and available providers you can use in combination with the Outlook Social Connector.

    The Outlook Social Connector and Providers are no longer supported by Microsoft or any 3rd party Social Media providers. Therefore, many of the links in this article are no longer available.

    Outlook does still have the People Pane but this is considered a deprecated feature and could be removed in a future release.

    • Download: Outlook Social Connector
    • Download: Outlook Social Connector Providers
      • Providers for Outlook 2013
      • Providers for Outlook 2003, 2007 and 2010
    • Configure a provider
    • Sending invites from Outlook
    • Resources

    Download: Outlook Social Connector

    The Social Connector is a part of Outlook 2010 and Outlook 2013 and therefor isn’t offered as a separate download for these versions. However, for Outlook 2010, a major update to the Outlook Social Connector has been released which is the absolute minimal requirement to be able to use it.

    For Outlook 2003 and Outlook 2007, the Outlook Social Connector has been made available as an downloadable add-in.

    Download: Update for Outlook Social Connector for Outlook 2010 32-bit
    Download: Update for Outlook Social Connector for Outlook 2010 64-bit
    Download: Microsoft Outlook Social Connector for Outlook 2003 and Outlook 2007

    Since the Outlook Social Connector is part of Outlook 2010 itself, updates for it are also offered via Microsoft Update and the above update could already have been installed for you automatically. It is no longer available as a separate download.

    Download: Outlook Social Connector Providers

    Aside from the Social Connector, one or multiple Social Connector Providers are required to actually make a connection to a Social Networking site. Some ship with the Social Connector itself while others need to be downloaded and installed first.

    Providers for Outlook 2013

    Outlook 2013 ships with the connectors for Facebook, LinkedIn and SharePoint (My Site) and there are currently no additional providers available.

    Providers for Outlook 2003, 2007 and 2010

    Outlook 2003 and 2007 don’t ship with any providers and Outlook 2010 only ships with the SharePoint My Site provider.

    The following Outlook Social Connector providers are available for Outlook 2003, 2007 and 2010:

    • MySpace (32-bit only)
    • LinkedIn (32-bit available offered on the site, 64-bit as direct link here)
    • Facebook (32-bit and 64-bit versions available)
    • Windows Live Messenger (32-bit and 64-bit available)
    • Viadeo (32-bit only)
    • Xing (Office Store add-in replacement which doesn’t rely on the Social Connector)

    The 64-bit version is only needed for the 64-bit version of Outlook 2010. You’ll need to use the 32-bit version when using the 32-bit version of Outlook 2010 or any previous version of Outlook even when installed on a 64-bit version of Windows.

    Configure a provider

    After installing a provider, you’ll have to configure it in order to connect it to the social network with your credentials. To do this, use:

    • Outlook 2003 and Outlook 2007
      Tools-> Social Network Account Settings…
    • Outlook 2010
      tab View-> People Pane-> Account Settings…
    • Outlook 2013
      File-> Account Settings-> Social Network Accounts

    Sending invites from Outlook

    When you’ve received an email from someone you are not yet connected to via a Social Network, you can invite them directly from within Outlook.

    To do this, expand the People Pane (if you had it minimized) and click on the “+” icon or the “Add” button in the bottom left corner of it.

    Unfortunately, this feature isn’t that reliable for all providers and was therefor removed in Outlook 2013. To set up a connection with someone, it is best to use the website of the Social Network itself.

    How to enable add-ins and connectors in outlook
    Click on the top right corner of the People Pane to expand it and send an invite to someone.


    For more information about the Outlook Social Connector, see the resources below:

    Search for answers to your questions by entering keywords below, or look through our Support Centre FAQ’s.

    Need help? Call us on 1300 208 155.

    1. Cloud Networks Support Centre
    2. FAQ
    3. Outlook

    How to enable a disabled or inactive Add-in within Outlook

    Are you missing an Add-in from within Outlook?

    If so then check out the easy to follow guide below on how to check the status of an Add-in, you can also proceed to the steps on how to enable an inactive or disabled Add-in.

    Checking the status of an add-in

    1. Within Outlook click “File
      How to enable add-ins and connectors in outlook
    2. Click “Options
      How to enable add-ins and connectors in outlook
    3. Click “Add-ins
      How to enable add-ins and connectors in outlook
    4. You can now see and review all the Add-ins and their status
      How to enable add-ins and connectors in outlook
    5. There are 3 types of statuses
      • Active = Working
      • Inactive = Potentially not working
      • Disabled = Definitely not working

    Check out the below guides

    Enabling a disabled add-in

    In the example below we will be enabling the “Macroview DMF” Add-in from both Disabled and Inactive states.

    Recent Posts

    Recent Comments

    DS Development News


    Maybe the most common nuissance related to Outlook add-ins is about missing the add-in toolbar (add-in options menu) from the main Outlook window. While on some cases it’s just that the toolbar is not placed in a visible location (so the user misses to see it), on most cases the add-in toolbar has simply gone missing. It doesn’t have to be missing from the first time: it may very well work fine for a while, then suddenly it is missing.

    Why does it happen?

    Most of the times, Outlook disables an add-in (and its toolbar) because it conflicts with a 3rd party add-in or because the add-in performed an action that caused Outlook to stop responding – thus Outlook disables the related add-in in order to prevent future crashes.

    How can you bring back your add-in toolbar?

    For Outlook versions up to Outlook 2003, you can quickly re-enable an add-in from the Outlook Help menu -> About Microsoft Office Outlook -> Disabled Items (check if the required add-in is listed there: if it is, select it, click on the Enable button, then restart Outlook).

    For Outlook 2007 and Outlook 2010, re-enabling an add-in requires you to open the Outlook Options window -> Addins -> check the “Disabled Application Add-ins” section. If your add-in is listed there, use the Manage button from the bottom of the screen to load the COM Add-ins manager: on its list, mark the checkbox related to your add-in, then exit with “OK” and restart Outlook.

    A quick alternative for the above actions is to use the free Outlook Utility that gets installed with Bells & Whistles for Outlook. Even if you don’t want to use or pay for Bells & Whistles, you can still uninstall it and choose to keep the free Add-in Utility. You can use this tool to quickly enable/disable Outlook add-ins, no matter your Outlook version.

    If the above solution doesn’t work, it means Outlook didn’t actually disable your add-in, so the add-in toolbar should get displayed. You should check your Outlook toolbars area (where the New/Reply or Send/Receive buttons are displayed): right click on an empty part of the toolbars area and you should get a contextual menu showing the available toolbars that you can display. See if your add-in toolbar is listed there – maybe it’s not marked to be displayed.

    On the other hand, especially when you got very familiar with Outlook 2000/2002/2003 and you just upgraded to Outlook 2007 or 2010, it can happen to simply miss the add-in toolbar because on Outlook 2007/2010 the toolbar is now displayed by default as a separate ribbon entry. So you can be still looking for it on your toolbar icons area, but in fact it’s now displayed as a new ribbon menu.

    If you have ever sent out an email newsletter, I’m sure that with each passing campaign you encountered people who opted out of your email list. Have you ever asked yourself why? Read more: Why do people unsubscribe to emails? | 1 Comment

    The subject line in an email, almost as much as the from line, is one of the most important deal-breakers for your readers. That’s why this week we looked at how different email clients (on all platforms we could get our hands on) dealt with them… So, continue reading and see for yourself how many characters your subject line should have! Read more: The maximum displayed length of the email subject line | 1 Comment

    In last week’s article, we hoped to convince you that the from line is at least as important as the subject line in all your email communications. Now, to help you out, we tested different platforms and came up with the following “cheat-sheet”, detailing the maximum displayed length of the from line on different browsers, phones and desktop applications! Read more: The maximum displayed length of the email from line | 2 Comments