How to factory reset the ring doorbell

Resetting a ring is the process of changing the look of a ring by setting the stones in a different way. This is most often done to rings that have been passed down from generation to generation as an heirloom. This process is a cost-efficient way of making the ring look different without having to pay a full retail price for a new ring.

During this process, a jeweler will be able to take out the diamond and surround it with gemstones or give the diamond a facelift, all while keeping the same diamonds from the ring.

The cost of resetting a diamond ring is going to depend on the jeweler performing the job, the size of the diamond ring, the number of additional gems required and geographical location.

How much does it cost to reset a ring?

On average, most jewelers will be able to perform a reset for a price that ranges anywhere from $85 to $225 for a diamond or engagement ring. This won’t include the materials fee if you were to add a new diamond or the setting, for instance. Don’t be surprised, however, if the job cost more than $500 for a platinum “Tiffany” style type setting.

According to a forum thread on WeddingBee.com, forum members said they had paid around $250 to have the ring reset. They also stated that something as simple as earrings would probably cost a lot less than resetting a diamond in a ring. Resetting diamond earrings, for instance, should cost about $100 to $150 based on the research we did.

On Reddit.com, someone had paid less than $100 to have diamonds taken out of her mom’s ring and put into hers. Another member on the same thread claimed they had paid $400 to fuse two old rings to create a newer one.

According to a member on Quora, he quoted the “Geller’s Blue Book to Jewelry Repair & Design” for pricing repairs. Inside this book, it said it would cost $171 to set a 2.5-carat diamond into a Tiffany-style head.

Resetting a ring overview

A jeweler will be able to meet with you beforehand to discuss what you want. In order to uphold his or her reputation, a jeweler may not be willing to perform some resets, depending on the situation. Common ring resets include changing a band from yellow to white gold or transferring diamonds from one ring to another. A jeweler will be able to work up an appraisal report to give you a good feel for what they are going to charge and what the ring is going to look like after the job has been accomplished before you pay any money.

Long’s Jewelers recommends seven ways to reset your diamond ring for a new look. They recommend adding diamond accents, adding more diamonds, getting a larger center stone, adding a halo, upgrading the diamond or adding colored gemstones.

What are the extra costs?

Complex jobs that may take more time to complete compared to other jobs can increase the price ranges mentioned above. Keep in mind that some jewelers will not do the job if they feel that the ring can get ruined in the process.

The new setting, if you need to purchase one, will have to be purchased separately and like shopping for a piece of jewelry, the prices can widely vary from as little as a few hundred to thousands. The same can be said about purchasing new diamonds or gemstones if you wanted to add it to your new jewelry piece.

Tips to know

Think twice before resetting an heirloom stone as it can often cause damage when a jeweler unsets a diamond or gem. In fact, according to littlebirdtoldyou.com, it’s often a lose-lose situation.

Questions to ask:

How long is this process going to take?

If the diamond ends up missing, am I going to be insured? How are you going to replace it if this worst-case scenario should happen?

Do you ship the diamond out or does it stay on the premises?

What kind of certifications do you have? Why should I pick you?

Can you show me some pictures from before on the jobs that you have done?

How can I save money?

Talk with at least three jewelers before making a decision with your purchase. Each and every jeweler is going to be able to do a different job, so before you commit, ask for before and after pictures to see what kind of jobs that they can do for you. Many have had luck with local privately owned stores more than big chain establishments.

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Doorbells have several electrical components that allow them to work. From the button to the chime to the transformer, all of these need to be connected and working for the doorbell to sound. Removing or disconnecting any of these pieces will effectively disable any doorbell. This procedure applies to wired doorbell systems. If you have a wireless system, simply removing the battery will disable it. Virtually anyone with a screwdriver can accomplish this task.

Turn off the breaker that supplies the power to the doorbell. In most cases, the breaker will supply other receptacles or switches for lights or other appliances. If this is a dedicated breaker switch for the doorbell only, flipping the breaker to the “Off” position will disable the doorbell until the breaker is flipped on again.

Remove the doorbell button. First, make sure the breaker that supplies power to the unit is off. Use a noncontact circuit tester to ensure that no electricity is flowing to the doorbell. Unscrew the mounting screws that hold the button in place and either unscrew the wires from the back or cut them with a wire cutter. Wrap the wires with electrical tape and push them into the wire holes. You can then fill the holes with wood filler and paint over it so that no one will ever know there was a doorbell button.

Remove the doorbell chime cover and unscrew the wires that supply the unit with power. Wrap the ends with electrical tape and replace the cover.

Locate the doorbell transformer, which is usually in the basement. Unscrew the wires supplying the doorbell unit with power that lead away from the transformer. These wires enter the house’s main living area, usually along a floor joist. They can be cut at anyplace along this run; simply tape the cut ends with electrical tape. In some cases the transformer is plugged into a 120-volt outlet. If that is the case, simply unplug the transformer to disable the entire doorbell system. If the transformer is hard-wired into the household electrical circuit, cut the power wires and cover the ends with wire nuts.

How to factory reset the ring doorbell

A company named Ring is putting a high-tech spin on this classic front-door fixture — combining video and security into one.

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Rich’s Notes on Ring:

The doorbell was easy to install, you can just attach it to your home and operate it as a stand alone device, or you can connect it to your existing doorbell wiring. If you connect to your existing wiring, the bell will ring throughout your home as normal and you won’t have to charge the device.

If you decide to install as a stand alone device, you will need to detach it from your home every once in a while to charge it. Ring says the battery can last up to a year between charges, but with the new motion detection feature it will probably be closer to a few months. This all depends on how much activity it is detecting in front of your home.

Ring comes with special screws that allow you to easily remove it from your home to charge it, but tough for someone to just come and rip off. Ring says they’ve only gotten one report of a stolen device, and if it happens, they’ll replace the doorbell for free. Additionally, you will have a video recording of the perpetrator.

Every time someone rings your doorbell a recording of them is made and stored in the cloud. Recordings are stored indefinitely right now, but Ring is expected to determine a fixed period of time for their deletion, it will likely be between 6 months and 1 year. You’ll also eventually need a subscription – pricing for that is also being determined, but it will likely run about $3 a month.

The motion feature isn’t yet active on my test unit, so I wasn’t able to try it out, but from what I was shown it works with thermal imaging, so it can better identify people approaching your door while something like a cat shouldn’t easily set it off. You can also adjust the intensity of the motion sensing. When this feature is turned on, a cloud recording is made of the moving person even if they don’t ring the doorbell.

The device is super useful and you’ll grow to enjoy having a video record of every visitor that comes to your home. There are currently two downsides I experienced:

While the alert on your phone is nearly instantaneous when someone rings the bell, it does take a bit of time to load the live video from your front door to your phone. If you’re trying to see who a visitor is before you walk to the door they could be gone if they’re impatient. Ring says it’s constantly working to cut down on this time.

Second, if you don’t connect Ring to your internal doorbell wiring, you might not hear your doorbell ringing if your phones aren’t in the house or are on silent. You can connect several devices to Ring so it can alert multiple phones at once, but it could be a problem in situations where you have a house sitter or baby sitter in your house.

Also, you can’t just “call up” a video stream from Ring to your phone at any time. It’s not like a Dropcam in that aspect.

Overall, Ring is a neat addition to your front door and well worth the $200. You can’t put a price on peace of mind, and knowing you have a record of anyone who comes near your front door or home is priceless.

Craig Lloyd
How to factory reset the ring doorbellCraig Lloyd
Writer

Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile. Read more.

How to factory reset the ring doorbell

If you’ve decided to get rid of your Ring Doorbell, here’s how to completely reset it to its factory settings.

The Ring Doorbell actually doesn’t necessarily need to be reset, since the unit itself doesn’t save any specific data on it that’s related to your usage. Instead, you simply disassociate the device from your Ring account using the app. After that happens, the unit can be set up and used by a different person.

Before you start, keep in mind that removing your Ring Doorbell from the Ring app will also delete any and all video recordings from your phone, so before you reset everything, be sure to download any videos you might want to keep.

Start off by opening up the app and tapping on your Ring Doorbell in the upper-left corner of the screen.

How to factory reset the ring doorbell

Tap on the gear icon in the top-right corner.

How to factory reset the ring doorbell

Tap on “Remove Device” toward the bottom.

How to factory reset the ring doorbell

Select “Delete” when the pop-up appears.

How to factory reset the ring doorbell

That’s all there is to it. Your Ring Doorbell will disappear from the app and it will be ready to set up again for someone else, whether you sell it to a stranger or give it to a friend.

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How to factory reset the ring doorbell Craig Lloyd
Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile.
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If you need to factory reset your Ring Video Doorbell either because you want to give it away or as part of troubleshooting, follow the steps below.

Factory resetting your Video Doorbell will erase all of its saved settings, such as your wifi password. After performing a factory reset, you will need to set up your doorbell again from scratch.

If you are performing a factory reset as part of troubleshooting, click here to learn how to reconnect your Video Doorbell to your wifi network .

How to reset your Video Doorbell depends on which model you have. You can find out what model you have in the Ring app.

Ring Video Doorbell (1st Generation)

  • Undo the security screws and remove your doorbell from its bracket
  • Press and hold the orange setup button on the back of the device for 10 seconds
  • The light on the front of the doorbell will flash for several minutes; when the light turns off the reset is complete

Ring Video Doorbell (2nd Generation)

  • Undo the security screws and remove your doorbell from its bracket
  • Press and hold the orange setup button on the back of the device for 10 seconds
  • Once the reset is complete, the doorbell will enter Setup mode

Ring Video Doorbell 2

  • Undo the security screw to remove the faceplate
  • Find the setup button on the top right, just below the camera
    Note: On most doorbells this will have an orange dot
  • Press and hold the setup button for 10 seconds
  • The light on the front of the doorbell will flash for several minutes; when the light turns off the reset is complete

Ring Video Doorbell 3, Ring Video Doorbell 3 Plus and Ring Video Doorbell 4

  • Undo the security screw to remove the faceplate
  • Find the setup button on the top right, just below the camera
    Note: On most doorbells this will have an orange dot
  • Press and hold the setup button for 10 seconds
  • Once the reset is complete, the doorbell will enter Setup Mode

Ring Video Doorbell Wired, Ring Video Doorbell Pro, Ring Video Doorbell Pro 2 and Ring Video Doorbell Elite

  • Undo the security screw to remove the faceplate
  • Find the setup button on the right side of the doorbell

Note : On Video Doorbell Elite the setup button is in the top right corner, above the camera; on most doorbells this will have an orange dot

  • Press and hold the setup button for 10 seconds
  • Once the reset is complete the doorbell will enter setup mode

After resetting your Video Doorbell, you will still need to remove the device in the Ring app if you are giving it to someone else.

  • From the home screen, tap the gear icon for your Video Doorbell
  • Tap Device Settings
  • Tap General Settings
  • Tap Remove this Device

Note: The new owner will not be able to set up the Video Doorbell if you do not complete this step.

If you need help with factory resetting your other Ring devices, visit these articles:

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You can install Ring’s latest buzzer with minimal effort. Here’s how.

Installing a doorbell is so much easier than you’d think. Like Ring’s original Video Doorbell , the Ring Video Doorbell 2 can be either hardwired, or powered by the included rechargeable battery. Here’s how to replace your existing buzzer with the Ring Video Doorbell 2 in no time.

16 smart doorbells to watch over your front stoop

How to factory reset the ring doorbell

How to factory reset the ring doorbell

Step 1: Charge and install the included battery

Even if you hardwire this doorbell, you still need to install its rechargeable battery as a backup. Unlike the first-gen Ring buzzer, this model has a removable, rechargeable battery. That feature makes it incredibly simple to charge — even after you’ve mounted the doorbell to the wall.

Simply connect the battery to the included power adapter. When the red status light disappears, the battery is fully charged.

Step 2: Download the Ring app on your phone

Download the Ring app on your iPhone ($499 at Apple) or Android device. The app will be your main point of access for your Video Doorbell 2. It’s where you’ll receive alerts and be able to talk with visitors via the live video screen.

But before you can do all that, you have to connect your new doorbell to the app. Fortunately, Ring makes this process very easy — just open the app, create an account and follow the steps.

How to factory reset the ring doorbell Enlarge Image

Inside the Ring app.

Screenshots by CNET

Step 3: Install the battery and complete the app setup

Attach the battery to the doorbell and wait for it to power on. Note: If one of the included faceplates is already attached, remove it before inserting the battery by pulling down and away from the doorbell.

Press the button on the upper right corner of the Video Doorbell 2 and select the Ring Wi-Fi network in your phone’s settings. Return to the Ring app, select your local Wi-Fi network and enter the password to connect. Now your Ring Video Doorbell 2 is online.

Step 4: Turn off power to your current doorbell

Before removing your existing wired doorbell, make sure you’ve turned off power at the circuit breaker. At this point, you can uninstall your old doorbell and set it aside.

Note: Not sold on the Ring Video Doorbell 2? Here’s an overview of Ring’s complete DIY doorbell lineup:

Comparing Ring’s Video Doorbells

Ring Video Doorbell 2 Ring Video Doorbell Pro Ring Video Doorbell
Price $199 $249 $100
Color finish Satin nickel, venetian (both finishes included with purchase) Satin nickel, venetian, satin black, pearl white (all finishes included with purchase) Satin nickel, polished brass, venetian bronze, antique brass
Power source Hardwired or removable, rechargeable battery Hardwired Hardwired or rechargeable battery
Resolution 1,920×1,080-pixel HD 1,920×1,080-pixel HD 1,280×720-pixel HD
Field of view 160 degrees 160 degrees 180 degrees
Live streaming Yes Yes Yes
Cloud storage Yes, 60-day storage for $3 per month. Yes, 60-day storage for $3 per month. Yes, 60-day storage for $3 per month.
Mobile app Yes, 60-day storage for $3 per month. Android and iPhone Android and iPhone
Web app Yes Yes Yes
Night vision Yes Yes Yes
Alerts Motion Motion Motion
Activity zones Yes Yes Yes
Dimensions (HxWxD) 5.1×2.5×1.1 inches 4.5×1.9×0.8 inches 5×2.4×0.9 inches
Third-party integrations Alexa; Google Assistant; IFTTT; Wink Alexa; Google Assistant; IFTTT; Wink Alexa; Google Assistant; IFTTT; Wink
Operating temperature range -5 to 120 degrees F (-20 to 48 degrees C) -5 to 120 degrees F (-20 to 48 degrees C) -5 to 120 degrees F (-20 to 48 degrees C)

Step 5: Prep the wall for installation

Your existing drill holes might not line up with the four screws needed to mount the Video Doorbell 2. Hold the doorbell up to the wall/doorframe and mark the spots that need to be drilled. Use an electric drill to create the holes. When in doubt, hire a professional or ask an experienced friend to help.

In other smart doorbell news

Step 6: Attach the doorbell wires

Connect the two doorbell wires to the two screws on the back of the Video Doorbell 2. It doesn’t matter which wire connects to which screw. If the wires are too short, use the wire extenders provided by Ring. Make sure they’re connected and mount the doorbell using the included screws. Note: Use wall anchors if you’re installing the buzzer on brick, stucco or concrete.

Attach a faceplate to complete your hardware installation. Ring includes both a satin nickel and a venetian (antique bronze) faceplate with your purchase. You can use them interchangeably, depending on the style you want to achieve.

Step 7: Turn power on at your circuit breaker

Go back to your breaker panel and switch power back on to your doorbell wiring. That’s it — you’ve just installed your Ring Video Doorbell 2.

Note: If you aren’t wiring this doorbell, follow all of these steps except the ones dealing with wires.

Want more information about how this doorbell compares to other smart buzzers? Start here .

Andy Nguyen
How to factory reset the ring doorbellAndy Nguyen
Freelance Writer

Andy Nguyen has been a professional freelance writer for over three years and has written hundreds of articles. He has loved computers and technology ever since he started gaming as a kid back in the 1990s. He’s the person everyone he knows turns to for help with tech, too. Andy also runs a blog where he provides information and guides for students on becoming more productive. Read more.

How to factory reset the ring doorbell

BrandonKleinPhoto/Shutterstock.com

Amazon’s Ring doorbell is normally reliable, but nothing is perfect. If your Ring doorbell isn’t working properly, try resetting it to factory-default settings. This is also essential if you’re getting rid of your Ring doorbell.

When You Should Reset Your Ring Doorbell

When you reset your Ring doorbell, it forgets all of its existing settings. This can fix common bugs, like problems connecting to Wi-Fi and features not working correctly. If there was a power outage and your Ring is experiencing problems, that’s also a situation where you should try resetting your Ring.

It’s also essential if you’re selling, giving away, or otherwise disposing of your Ring. Whoever gets your Ring will get it in a like-new state, and it won’t be associated with your Ring account.

If you’re facing one of these issues, a simple hard reset could do the trick. However, if the reset doesn’t solve your problem, you might want to contact Ring support.

How to Reset Your Ring Doorbell

You can factory reset your Ring doorbell in just a few minutes. This can fix a wide variety of problems that you might be experiencing. Your Ring will be in a like-new state.

Using the Ring screwdriver that came with the device or a Torx 15 screwdriver, loosen the device’s bottom screws—there might be one or more depending on the model.

How to factory reset the ring doorbell

While holding your Ring to keep it from falling, pull the front cover forward and away from the device to release it from the mounting bracket.

How to factory reset the ring doorbell

Locate the orange Reset button. Depending on your model, it will be on the front, side, or back.

Press and hold the button for at least 15 seconds.

How to factory reset the ring doorbell

Release the button and see if the circular ring on the front starts flashing. The flashing indicates that the device is resetting. If you don’t see any flashes, try holding the Reset button for 20 seconds.

After a few minutes, the circular ring should stop flashing, which indicates that the hard reset is complete.

You can now put your device in setup mode by pressing the Reset button once. You can set up your doorbell again through the Ring app on your iPhone or Android phone.

How to Reset Your Ring Doorbell Wi-Fi

If your internet and Wi-Fi connection works fine, but your Ring Doorbell still doesn’t connect, you might need to reset your Ring doorbell’s Wi-Fi. Getting the Wi-Fi running allows you to stream live footage, receive notifications, and more, so give this reset method a try:

Using the Ring screwdriver that came with your device or a Torx 15 screwdriver, loosen the device’s bottom screws—there might be one or more depending on the model.

While holding your Ring to keep it from falling, pull the front cover forward and away from the device to release it from the mounting bracket.

How to factory reset the ring doorbell

Now, open the Ring app on your phone and tap the name of the doorbell that you’re resetting.

Tap Device Health > Change Wi-Fi Network, and then follow the steps on your screen. You must be near your Ring Doorbell with your Wi-Fi password handy.

Locate the orange Reset button on your Ring doorbell. Depending on your model, it will be on the front, side, or back. Press the button once. You should see the circular ring on the front start spinning.

How to factory reset the ring doorbell

Continue following the instructions in the Ring app, as it will guide you to connect to your Wi-Fi network.

If your Wi-Fi is working properly, your Ring doorbell should connect in a few moments, and everything should be good to go!

Selling or Giving Your Ring Doorbell Away

Your Ring doorbell records footage and stores it with your Ring account online. If you disconnect the Ring doorbell from your Ring app, all the recorded footage will be deleted. Even if you’re selling or giving away your doorbell, the recipient won’t be able to view any of your previous recordings.

Be sure to save the footage that you wish to keep before removing the device from your app. You won’t be able to restore the deleted footage, even if you reconnect the device.

To remove a doorbell from your Ring account, open the Ring app and tap the name of the Ring doorbell that you wish to remove. Tap “Device Settings” at the bottom of the screen, scroll down, and tap “General Settings.” Tap “Remove This Device” to remove the doorbell from your account.

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How to factory reset the ring doorbell Andy Nguyen
Andy Nguyen has been a professional freelance writer for over three years and has written hundreds of articles. He has loved computers and technology ever since he started gaming as a kid back in the 1990s. He’s the person everyone he knows turns to for help with tech, too. Andy also runs a blog where he provides information and guides for students on becoming more productive.
Read Full Bio »

If you ever get stuck while troubleshooting your Ring Alarm devices and need to factory reset any of them (as a last resort), you can use the instructions below:

Factory Reset your Base Station:
Do not attempt to factory reset your Ring Alarm Base Station without guidance and support from a trained Ring Customer Support expert. Please contact Customer Support for assistance if you’re having difficulty with your Ring Alarm.

Factory Reset your First Alert Smoke & CO Detector
If the device is powered up with the test button held down for 10+ seconds, the device will reset all Z-Wave settings and leave the network. NOTE: The device will not remain awake after resetting and will go into standby mode.

Factory Reset your Flood & Freeze Sensor
Press and hold the setup button (located inside the device) with the battery in, until the LED stops flashing (approximately 10 seconds).

Factory Reset your Panic Button
Press and hold the setup button (located on the side of the device) with the battery in, until the LED stops flashing (approximately 10 seconds)

Factory Reset your Dome Siren
Press and hold the Connect Button (located on the side of the device) for 10 seconds until the LED Ring blinks once, then release the button.

Factory Reset your Smoke & CO Listener

Press and hold the Setup button for about 10 seconds. When the LED stops blinking, your listener has reset.

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How to factory reset the ring doorbell

The Ring doorbell has revolutionized the way people see home security. The special video doorbell has many capabilities, the most notable being its ability to record video of who’s at your door whenever there’s motion, and to speak to people through it if necessary.

Of course, all these capabilities are dependent on the doorbell’s ability to connect to Wi-Fi and transmit video, a feature which can sometimes cut out if the system starts experiencing bugs. Some users have reported losing sound, night vision video, and Wi-Fi connectivity, among other things.

When these issues happen, though, it’s not a big deal — in nearly all cases, all you need to do to fix any of these issues is to reset the doorbell to factory settings.

How to reset a Ring doorbell

Resetting a Ring doorbell is very easy, but how it is accomplished depends on which model you have — The Ring 1, Ring 2, or Ring Pro.

1. To reset the Ring 1, find and press the orange button on the back of the doorbell, holding it down for at least 20 seconds before releasing.

  • To reset the Ring 2, hold down the black button on the front of the doorbell for 20 seconds.
  • To reset the Ring Pro, hold down the black button on the right side of the camera for 20 seconds.

2. Release the button and the Ring light on the front should start flashing. When it finishes, the reset is complete.

It’s also possible that you may want to reset the doorbell to unlink it from your account, perhaps to give it to someone else to use. If that’s the case, you don’t need to reset the device itself — just remove it from the Ring app on your phone.

You should note that, once you delete a device from the Ring app, you also delete all the video footage it took. If you have footage you want to save, make sure you download it before you delete the device from the app.

How to delete a Ring doorbell from the Ring app and remove it from your account

1. Open the Ring app and tap the name of the Ring doorbell you’d like to disconnect.

2. At the bottom of the screen, tap “Device Settings.”

3. Scroll down in the Settings list and tap “General Settings.”

4. At the bottom of the General Settings menu, tap “Remove This Device.”

If you ever find it necessary to do a factory reset on any of the devices that make up your Ring Alarm system, this article will walk you through the process.

Devices

Ring Alarm devices are the things you’ll use to set up your Ring of Security around your home.

They consist of the following:

  • Contact Sensor : Contact sensors are two-part devices connected by a strong magnetic field. They are placed on doors or windows. When the alarm system is armed, they will trigger an alarm as soon as their magnetic contact is broken by the door or window opening.
  • Motion Detector : A Motion Detector is a device that uses Passive Infrared scanning (PIR) to detect unauthorized heat and motion to set off the alarm.
  • Keypad : Your Keypad is used to arm and disarm the system and place it into various security modes.
  • Range Extender: As its name would imply, the Range Extender is used to extend the range of the Z-Wave network that the Ring Alarm Base Station uses to communicate with its connected devices.
  • The Base Station: The Base Station is the central processor that controls all communication between your devices.

Factory Reset

To factory reset your device, find it in the list below and follow the instructions:

  • Contact Sensor:
    • If not already done, remove the device from its mounting bracket.
    • On the back of the device, using a paperclip (or similar) press and hold the pin hole button.
    • Continue holding the button for

    • Motion Detector
      • If not already done, remove the device from its mounting bracket.
      • On the back of the device, using a paperclip (or similar) press and hold the pin hole button.
      • Continue holding the button for

      • Keypad
        • With the Keypad plugged in, press and hold the number “5” key.
        • Press the reset button found under the pinhole on the back of the device.
          • A paperclip works well.
          • Do not release the “5” key.
          • Range Extender
            • Press and hold the button on the side.
            • Continue holding the button for

            • The Base Station

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